Privacy Policy
Effective Date: September 1, 2025
The Prism International (“Prism,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of everyone who visits www.theprism.life or engages with our non-clinical services. This Privacy Policy explains how we collect, use, share, and safeguard personal information.
By using our Website or providing information to us, you agree to the practices described in this Policy.
SCOPE OF THIS POLICY
This Policy applies to personal information collected through:
— Our Website
— Contact or inquiry forms
— Communication with our team
— Coordination of our non-clinical services
Prism is not a HIPAA-covered entity, and our services are not medical or clinical in nature.
INFORMATION WE COLLECT
Information You Provide
— Name
— Email address
— Phone number
— Preferred contact details
— Scheduling or service-related information
— Health-adjacent information you voluntarily provide that is relevant to non-clinical support
All information you provide should be accurate and up to date.
Payment Information
If applicable, payments are processed through third-party providers. Prism does not store full payment card details.
Information Collected Automatically
We may collect:
— IP address
— Browser type and device characteristics
— Pages visited and usage patterns
— Cookies or analytics data
Information from Other Sources
With your authorization, we may receive information from:
— Clinical providers
— Case managers
— Family members
— Referral partners
HOW WE USE YOUR INFORMATION
We may use personal information to:
— Provide and coordinate non-clinical services
— Communicate with you about scheduling and updates
— Collaborate with clinical providers at your direction
— Improve the Website and user experience
— Respond to inquiries
— Comply with legal or regulatory obligations
We do not sell personal information.
COOKIES & ANALYTICS
We may use cookies or similar technologies to enhance Website performance and security. You may adjust cookie settings through your browser.
The Website currently does not respond to Do-Not-Track (DNT) signals.
HOW WE SHARE YOUR INFORMATION
We may share information with:
— Service providers (IT, hosting, scheduling software, analytics)
— Care-team members at your direction
— Business partners or affiliates assisting in service delivery
— Third parties when required by law or court order
— Successors in a business transition
INTERNATIONAL DATA TRANSFERS
Your information may be stored or processed in the United States or other jurisdictions. We take reasonable steps to comply with applicable data-protection laws.
DATA SECURITY
We use commercially reasonable safeguards to protect your information. However, no system can guarantee absolute security.
DATA RETENTION
We retain information only as long as necessary to:
— Provide services
— Meet legal obligations
— Maintain appropriate business records
YOUR RIGHTS & CHOICES
Depending on your jurisdiction, you may have rights to:
— Access your information
— Request corrections
— Request deletion where appropriate
— Opt out of marketing communications
— Restrict certain uses
— Request portability (EEA/UK residents)
To exercise rights, email info@prisminternational.life
CHILDREN’S PRIVACY
The Website is not intended for individuals under 18. We do not knowingly collect information from minors.
CHANGES TO THIS POLICY
We may update this Policy periodically. Updates become effective upon posting with the revised Effective Date.
CONTACT US
— If you have questions about this Privacy Policy, please contact us at: info@prisminternational.life